Position: Guest Solutions Representative (GSR) Placement.
Area: Motel 6-- Destin, FL.
405 Harbor Blvd
. Destin, FL 32541.
Fax program contact information.
The Hotel 6-- Destin, FL is looking for a dynamic Visitor Solutions Agent that is tough working, committed, dependable and committed to providing Fantastic Guest Service and Fulfillment with a smile.
The Visitor Solutions Rep accountables for safety, office and guest connections responsibilities associated with the front workdesk and functions as a participant of the Welcome Team.
MAIN DUTIES & RESPONSIBILITIES:.
This document in no method states or indicates that these are the only responsibilities to be carried out by the individual inhabiting this placement. This is a representative list of the basic obligations, and is not intended to be all-inclusive.
Solution State of mind: Grin and welcome guests quickly when they go into the lobby, response problems concerning residential property and regional features.
Favorable Visitor Encounter: Assist visitors with demands and issues connected to their stay at the property.
Support Tidy Group and Welcome Group: May execute tasks from other residential property positions as needed or at the direction of the General Supervisor in order to maintain appropriate operations of the home.
Top quality Adherence: Offer a terrific guest encounter as detailed in the Customer support Handbook including:.
Procedure visitor registration, computer and gathering payments, verification of charge card transactions.
Transmit and obtain messages by means of telephone and facsimile machine.
Read and run various reports.
Make and validate visitor bookings and also preserve documents of assigned and offered rooms.
Sort and rack inbound messages and mail.
Maintains look of front lobby.
Secure all Hotel 6 / Studio 6 Properties: Adhere to and comply with all firm policies, practices, treatments and tips as summarized in the Security and Safety Manual.
Other obligations: as appointed by General Supervisor, Area Manager and/or various other administration.
MINIMAL CERTIFICATIONS AND REQUIREMENTS:.
Computer proficiency, consisting of Windows, Outlook, Word and Excel.
Good communication skills.
Capability to collaborate with very little direction and follow written and spoken job instructions.
Have to have the ability to fulfill the work demands for all Welcome Team placements in order to execute them as needed.
For brand-new hires, need to fulfill all Accor's employment certifications active sometimes of working with, including successful passing of ambient check.
For current Accor staff members, have to have gotten a "Meets Expectations" or above on last performance assessment and have effectively passed an ambient check.
Have to have the ability to achieve the task demands for all Tidy Group placements in order to execute them as needed.
The specific inhabiting this placement needs to have the ability to carry out necessary task features and the general responsibilities and obligations with or without sensible lodging.
The common work area for the GSR is relatively little, with temperature level and moisture managed and moderate. The following needs might change depending on the specific residential property and according to the limits of the workspace available for any type of required task:.
Resting is needed about FIFTY % of the time; the staying FIFTY % is often spent in a standing placement.
Reaching is usually here shoulder degree; nevertheless, above reaching is necessaried periodically (for instance, racking keys). Reaching is required roughly 50 % of the moment.
Turning of the physical body at the waistline is called for about 40 % to 50 % of the moment.
Lugging and lifting of things less compared to 10 pounds performed sometimes throughout the day.
Bending and / or stooping is called for on an occasional basis, typically much less compared to 10 % of the moment.
Pay is DOE. Please reply to this e-mail, fax or concern the place in between 2:00 pm and 4:00 pm; Monday with Friday to finish an application. KINDLY NO PHONE CALLS REGARDING THIS PLACEMENT. Usage among the previous mentioned techniques to use.