Placement: Visitor Services Agent (GSR) Position
Area: Hotel 6-- Destin, FL
405 Harbor Blvd
. Destin, FL 32541
The Motel 6-- Destin, FL is looking for a dynamic Visitor Services Rep that is tough working, committed, fully commited and reputable to offering Terrific Guest Solution and Satisfaction with a smile.
The Visitor Services Agent accountables for guest, workplace and security relationships obligations connected with the front desk and features as a member of the Welcome Team.
MAIN DUTIES & RESPONSIBILITIES:.
This paper in no chance states or suggests that these are the only duties to be executed by the specific occupying this placement. This is a depictive list of the basic obligations, and is not planned to be all-encompassing.
Solution Attitude: Grin and greet visitors quickly when they enter into the lobby, response concerns regarding residential property and neighborhood amenities.
Good Guest Experience: Aid visitors with problems and demands connected to their remain at the home.
Assistance Clean Team and Welcome Team: May carry out obligations from other property placements as required or at the instructions of the General Supervisor in order to preserve correct operations of the home.
High quality Adherence: Give a terrific guest idea as detailed in the Client Service Guidebook consisting of:.
Procedure visitor registration, computer and collecting payments, verification of bank card deals.
Transmit and get messages via telephone and fax equipment.
Read and run different records.
Make and validate guest reservations in addition to keep documents of appointed and offered rooms.
Kind and shelf incoming messages and mail.
Maintains look of front lobby.
Secure all Motel 6 / Center 6 Assets: Abide by and conform with all firm plans, practices, treatments and guidelines as laid out in the Security and Protection Guidebook.
Other tasks: as assigned by General Supervisor, Location Supervisor and/or other management.
MINIMAL CREDENTIALS AND DEMANDS:.
Computer proficiency, featuring Windows, Expectation, Word and Excel.
Great communication skills.
Capacity to deal with very little direction and follow created and verbal job guidelines.
Have to be able to fulfill the task needs for all Welcome Team positions in order to execute them as required.
For brand-new hires, have to comply with all Accor's work certifications effective sometimes of employing, consisting of effective death of ambient check.
For existing Accor employees, need to have obtained a "Meets Expectations" or above on last performance appraisal and have actually effectively passed a background check.
Need to have the opportunity to meet the task demands for all Clean Team placements in order to do them as required.
The individual occupying this position needses to have the ability to perform essential task features and the general duties and duties with or without affordable holiday accommodation.
The normal workspace for the GSR is reasonably small, with temperature level and humidity regulated and mild. The following needs may change depending upon the specific home and according to the limits of the workspace available for any sort of required job:.
Sitting is required about FIFTY % of the time; the remaining 50 % is often spent in a standing position.
Getting to is commonly here shoulder degree; nevertheless, overhead reaching is called for sometimes (for instance, racking keys). Getting to is needed around FIFTY % of the moment.
Turning of the body at the waist is needed approximately 40 % to FIFTY % of the time.
Carrying and lifting of items much less compared to 10 pounds executed occasionally throughout the day.
Bending and / or stooping is called for on an occasional basis, usually less than 10 % of the moment.
Pay is DOE. Please response this e-mail, fax or concern the location between 2:00 pm and 4:00 pm; Monday via Friday to complete an application. SATISFY NO PHONE CALLS REGARDING THIS PLACEMENT. Use one of the previous discussed methods to apply.