Placement: Guest Services Representative (GSR) Position.
Area: Motel 6-- Destin, FL.
405 Harbor Blvd
. Destin, FL 32541.
Fax program contact information.
The Hotel 6-- Destin, FL is hunting for a dynamic Visitor Services Agent that is difficult working, committed, committed and dependable to providing Terrific Guest Solution and Fulfillment with a smile.
The Guest Services Rep accountables for office, safety and visitor connections tasks related to the front desk and features as a member of the Welcome Team.
MAIN DUTIES & RESPONSIBILITIES:.
This paper in no way states or suggests that these are the only tasks to be done by the specific inhabiting this position. This is a representative selection of the basic tasks, and is not planned to be complete.
Service Attitude: Grin and greet guests promptly when they enter the lobby, answer questions pertaining to commercial property and regional facilities.
Favorable Visitor Encounter: Help guests with requests and troubles associated with their remain at the commercial property.
Assistance Clean Group and Welcome Team: Could carry out tasks from various other commercial property positions as needed or at the instructions of the General Manager in order to keep correct operations of the property.
High quality Adherence: Provide a terrific guest experience as described in the Customer support Guidebook consisting of:.
Procedure guest registration, computing and collecting repayments, verification of credit rating card deals.
Transmit and receive messages by means of telephone and fax equipment.
Read and run numerous reports.
Make and confirm guest bookings as well as preserve records of appointed and readily available areas.
Type and shelf inbound messages and mail.
Maintains look of front lobby.
Protect all Motel 6 / Workshop 6 Properties: Stick to and abide by all firm policies, methods, procedures and guidelines as described in the Security and Safety Handbook.
Others tasks: as delegated by General Supervisor, Location Manager and/or various other administration.
MINIMUM CERTIFICATIONS AND NEEDS:.
Computer efficiency, consisting of Windows, Outlook, Word and Excel.
Excellent communication skills.
Capability to deal with very little guidance and adhere to created and verbal work instructions.
Need to have the ability to fulfill the job requirements for all Welcome Group positions in order to perform them as required.
For brand-new hires, must meet all Accor's work certifications in force at time of hiring, including successful passing of background check.
For present Accor employees, must have obtained a "Meets Expectations" or over on last efficiency appraisal and have efficiently passed an ambient check.
Must have the ability to comply with the work needs for all Clean Team positions in order to execute them as required.
The individual inhabiting this placement should have the ability to carry out crucial job functions and the basic responsibilities and responsibilities with or without reasonable holiday accommodation.
The common workspace for the GSR is relatively small, with temperature level and moisture controlled and modest. The following demands may change relying on the specific property and baseding on the confines of the work area readily available for any type of necessary task:.
Resting is needed approximately FIFTY % of the time; the staying FIFTY % is typically spent in a standing position.
Reaching is commonly listed below shoulder level; nonetheless, above getting to is needed occasionally (for instance, racking keys). Reaching is called for approximately FIFTY % of the time.
Turning of the body at the waistline is required roughly 40 % to 50 % of the time.
Raising and bring of items much less compared to 10 pounds executed occasionally throughout the day.
Bending and / or stooping is needed on an occasional basis, normally less than 10 % of the time.
Pay is DOE. Please respond to this e-mail, fax or concern the area in between 2:00 pm and 4:00 pm; Monday via Friday to complete an application. KINDLY NO PHONE CALLS REGARDING THIS POSITION. Use one of the previous pointed out techniques to use.